Refund Policy
Last updated March 14, 2026
30-day money-back guarantee
If you're not happy with your purchase for any reason, email us within 30 days and we'll refund you in full. No questions asked.
Refunds are intended for customers who tried the product and found it wasn't the right fit. We reserve the right to deny refunds in cases of clear abuse.
Having trouble with your purchase?
If you're experiencing an issue with a theme or download, please reach out to support@voltenworks.com and we'll be happy to help.
Most issues can be resolved quickly, whether it's setup, downloads, or getting things running in your environment.
Of course, if you'd still prefer a refund, we honor our 30-day money-back guarantee with no questions asked.
How to request a refund
Email support@voltenworks.com with your order details. We'll process the refund within 1-2 business days. Refunds are issued to the original payment method used at checkout. Depending on your bank or card issuer, funds typically appear within 5-10 business days.
Duplicate purchases
If you accidentally purchase the same product more than once, we'll happily refund the duplicate order.
Digital products
All Voltenworks products are delivered digitally. There is nothing to return or ship back. Once a refund is issued, the license to use the purchased files is revoked and the files should be deleted.
Questions
Reach us anytime at support@voltenworks.com.